FAQ
Frequently asked questions
Answers to questions that sellers and buyers most often have.
Do not send codes from SMS
Service employees never ask for passwords, confirmation codes, or bank card details.
Why isn't my ad published? +
Check the listing status in your account. It may be pending moderation, rejected due to a policy violation, or require additional approval. Check the description, photos, and selected category.
How do I edit or remove an ad? +
Open the
How to buy and sell goods safely? +
Don't click suspicious links, don't share codes via SMS, and don't make advance payments to strangers. If possible, meet in person in a public place, inspect the item before paying, and communicate only through the service's built-in chat.
How do I top up my balance to promote my ad? +
Go to your account →
My account has been blocked by the administration. +
Most often, an account is blocked because the user's behavior does not comply with the Service Rules, for example: 1. Repeatedly posting ads blocked by the moderator. For example, ads containing goods or services prohibited by Russian law and/or the Service Rules or containing links to third-party websites; 2. Posting ads or sending messages using third-party software or automated scripts; 3. Using information prohibited by Algerian law and/or the Service Rules in the user's photo, first name, or last name (obscene language, contact information); 4. The user fraudulently attempted to obtain bank card details of other users; 5. The user failed to send the goods after receiving an advance payment or failed to pay for the goods after receiving them.
How to restore access to your account? +
On the login page, click
How to delete an account? +
You can request a complete account deletion through support or delete your account yourself in your personal account in the settings section.
How to understand that the seller is reliable? +
Check the rating, reviews, profile verification mark, check the registration date, and request additional photos/videos.
